Take it elsewhere for a 2nd opinion and you will see for yourself how you almost got screwed out of your good honestly earned money! My husband and I had been coming here for years bringing every car we have owned. What an unfortunate situation to be put in. I had no idea that there was another option besides the mail and on-line. When they finished with my car, they came in and told me that my car passed except for the gas cap. So, I go to sit and wait and next thing I know the guy comes in and starts talking all this gibberish telling me I have blown my engine by driving with no oil, that I am about to blow a rod, that the hydraulics are shot, my drive train is about to go on and on and on.
Make one wonder about those wiper blades, huh? When I continued to press the matter, they suddenly got mad, started yelling, and told me to get out of their shop. I had taken my car here to be inspected. I would bring my car back to them. Later several ppl told me that it could have been taken care of for about 40 bucks. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures. That's why we're open from 7am-7pm Monday-Saturday.
Rob took his time to show me what was needed by having me come out to see my Jeep. While I was waiting, they finished the Inspection for the guy who was there before me. Most of all the site needed to be user friendly and allow customers to find the nearest location without jumping thru hoops. These people should be arrested! I coasted in off the Tollway, late to work and with 2 carseats in my back seat. Rob and his Assistant Manager, Damon, were extremely helpful. I went to Driver's Edge after seeing a flier at church offering a discount on a back-to-school tune up.
I went for the convenience of where they were located. They also advised me to go to Tom Thumb to pay for my annual registration. Also recommended transmission drain fill which was done one year ago. No matter what you drive - from sports cars to fleet trucks - when you go in for repairs or service, you want the job done right. While waiting I had heard a heated discussion about a car had been damaged while being repaired. I was listened to and treated with the upmost respect. I stopped in for an inspection and was in and out in less than a half hour.
Hell no, there are still oil and many visible places that didn't get clean. I was obviously misled, and my vehicle may have also been intentionally damaged. Indeed Salary Estimate Please note that all salary figures are approximations based upon third party submissions to Indeed. . The user can change their location at any time by clicking a highly visible locations button.
I figured they couldn't try to rip me off on an inspection and my truck should easily pass. We have always had great service in the past up until about a year ago. My son called the shop and once again, got the run around. Reload this Yelp page and try your search again. I would definitely give drivers Edge another shot, thanks Albert! If Drivers Edge were my business, I would want to be notified if my staff was being untruthful with customers. I would sure hope you let the public know. The car was driving perfectly.
The guy yelled that he would bring my car around. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. That's what shops call the practice of recommending something other than what you requested. He assured me that I would not be taken advantage of. They come back and notify me it was my oil gasket.
Stop in for a fast, free battery test and avoid dealing with an unexpected battery failure. I don't recognize the staff anymore. We also provide services such as free pick-up and delivery, overnight car repair, same day service, emergency roadside assistance, and will happily send digital photos of all repairs directly to your e-mail address. They are honest, reliable and dependable. Very pleased with the job they did. I have come here for a couple years and did so because they were quick and had great customer service. I said I wouldn't leave without my car.
I took it to my regular mechanic with a list of what was wrong with it and guess what? Offer includes conventional oil change - up to 5 qts of conventional motor oil and new standard oil filter. The guy reached for the phone and said he would call 911 if I didn't get off their property. That was the whole purpose of the car being there in the first place. The oil has spill all over the place. A month or so later, a family member took his truck in for repairs and they tried to rip him off as well. I wrote a bad review for these idiots in October 2007 and then took my truck back in 2008 for an inspection. Not valid with other offer or special.
I want the public to know I have the utmost integrity and strive to have the best customer service. I finally told them flat out that I thought they were trying to scam me. An Official Texas State Inspection Station and your first stop when the Check Engine Light suddenly lights up on your dashboard. We take pride in our ability to solve any problem, providing exceptional customer service along the way. I'm sorry, but just because I am a single mom does not mean I am an idiot! I own a Jeep that was in need of an oil change and spark plugs. I then took my car to the Ford Dealership on Plano Parkway.