Right-click it and choose Uninstall option to uninstall the wireless mouse device. The keyboard and mouse stopped working on a recently updated Windows 10 pc. I had a recent client contact me with a pc issue. Method 2: Make sure to Turn off Filter Keys 1. Make sure the old or worn battery in your wireless mouse can work properly. The specific model number is important - there are often many models of a given series.
Use Tab key, Arrow keys and the Enter key to select the same items in the method above. Several Windows 10 users complain of after upgrade to Windows 10 from Windows 8. When your wireless mouse is freezen on the screen, the mouse pointer stops running or disappeared, maybe your computer is deadlocked. Note: If on clean boot keyboard mouse started working then you must uninstall recently install applications to check and identify which apps prevent keyboard and mouse working normally. Click Disable all, this will remove all of the check marks in the Services list.
Your mouse and keyboard not working issue is linked with improper working of the ports. Anyway, I just though this would be helpful for anyone who has experienced this since that update. If the computer fails to recognize the devices, then the reason is clear. You could reinstall the Windows 10, which can really make your Windows 10 mouse and Windows 10 keyboard work properly. At this point I installed Logmein so I could connect remotely if the problem came back.
Thank you Ashwin for replying, As to your referencing back to the Troubleshooting: Keyboards page I have already tried all that are applicable to my keyboard; to no avail. Make sure that Turn on Filter Keys option is not checked. Updated to Windows 10 over a month ago. Using the site is easy and fun. The above Troubleshooter may be able to Fix Mouse and keyboard not working in Windows 10. Press the Num Lock key several times. And follow on screen instructions.
What is the best solution to this issue? Now my mouse and keyboard are working again. So I figured out the only way to get to the recovery console was to get to the logon screen and then pull the power cord. Option 7: Workaround the problem 1. Neither one are set to allow the computer to turn them off in device manager settings There are no new drivers. Turn on the mouse power switch. I have tried rebooting with and without anything plugged in, including actually unplugging my power supply from the wall. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in.
And then click Scan for hardware changes, the windows will rescan computer device and install it for you. Press the keys to open Run, then type msconfig in the search box. Notes: in advance in case you may need to roll back drivers in the future. For reinstalling or updating mouse driver, there are at least three ways you can follow. It was able to recognize a wireless mouse, so go figure.
Of course, if you had problem in Windows 8. Click the Download Now button to download this software first: After the program download, install and run it. Driver Restore provides advanced scanning of your computer system. That way, if there's a trending problem for a specific model, we might be able to get our Dell tech contacts to have a closer look. Everything on my notebook was working just fine until I installed new graphics drivers Nvidia through GeForce Experience.
Any new suggestions would be great, or a new update to Win 10 to address this far spread issue. The Acer is three months old, bought new, and was manufactured on May 20th 2017 Hi, According to your description, the usb device is good since they can work on other machine. I have a Dell Inspiron desktop, with windows 10 loaded. Such issues related to the mouse and keyboard are not restricted to the desktop, you may also have to face them in the laptop. If you have feedback for TechNet Subscriber Support, contact.
Particularly, for the keyboard, you may try this method that involves the adjustment of its setting. If your keyboard is working: 1. Please update the Systems Specs in your forum profile with complete information. Next, you will see two options to update your mouse drivers. Disable Fast Startup Also Some users recommend Disabling Fast startup feature or Changing Power Management Settings help them to fix keyboard and mouse not working on windows 10 You Can also apply these options to check it may work for you. We recommend you to perfom the steps above. I have a Logitech duo mouse and Keyboard that just recently started to randomly stop working.
With only three clicks you can download and update mouse drivers. And then locate the mouse device. After several reboots and hours of testing the problem did not return. If it is, you should turn it off and see if that resolves the problem. Solution 4: Reset the Wireless Mouse After using wireless mouse for a long time, the flash memory Fireware maybe lost. Find the not responding program and click end task button to unfreeze your computer and mouse. Sometimes, the input devices are not properly functioning as a result of which they fail to be recognized in Windows 10.